Not too long ago, visiting a physical bank branch was an essential part of managing one’s finances, whether it meant opening an account, cashing a check, or depositing funds.
With the rise of digital banking, this is becoming a thing of the past, which makes entering a traditional brick-and-mortar branch feel like an outdated experience.
The convenience of banking apps has now placed financial management at one’s fingertips. As consumers increasingly embrace digital options, many banking companies are reassessing their physical footprints, realizing that they may now have more branches than demand requires in today’s modern banking era.
One of the largest banks in the U.S. has taken a major step in this direction, initiating a significant restructuring effort to better align with evolving consumer habits and meet their needs, which could mark the beginning of a possible bank-wide overhaul.
TD Bank (TD) plans to close 51 branches and one drive-through location across 13 states and Washington, D.C., by the end of 2026. This move is part of the bank’s goal to reduce or relocate 10% of its physical locations.
The company currently operates 2,154 retail locations across North America, including 1,100 branches in the U.S., placing it among the nation’s top 10 banks, according to TD’s Q3 2025 Investor Presentation.
Although TD has yet to disclose how many jobs will be affected by the closures, the company employs 28,817 workers across its U.S. retail operations.
TD Bank will close 51 locations across 13 states.
TD Bank shifts its strategy toward digital banking
During its 2025 Investor Day, TD Bank unveiled an ambitious cost reduction plan targeting $2 billion to $2.5 billion in savings. These cuts will support investments in digital and mobile banking, as the company seeks to deliver a more seamless omnichannel experience.
“We are confident we can achieve this goal because we have clear line-of-sight across various levers,” said TD Bank CFO Kelvin Tran.
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- Macy’s announces unexpected closure ahead of holiday season
- Iconic gym chain shuts down 23 locations
- 93-year-old grocery, supermarket chain keeps closing stores
“These include distribution transformation as we migrate more transactions to digital channels, global delivery workforce as we consolidate with vendors to drive synergies from scale, automation & AI, and technology & data modernization.”
TD aims to achieve 50% of total sales acquired digitally, 70% digital adoption, and 90% of transactions handled via self-serve platforms, which signals customers’ increasing preference for digital banking over in-person visits.
TD Bank’s closures follow alarming legal challenges
This is not TD Bank’s first time conducting mass closures. Earlier this year, it closed dozens of branches across 10 states and Washington, D.C., in an effort to streamline its operations.
However, this round of shutdowns came months after TD faced scrutiny over its compliance practices. In October 2024, the U.S. Department of Justice (DOJ) revealed that TD had failed to maintain an effective anti-money laundering program, allowing illegal transactions to go unreported, according to the DOJ.
TD pleaded guilty to the charges and was ordered to pay $1.8 billion in penalties for neglecting oversight of $18.3 trillion in transaction activity.
List of TD Bank locations closing:
Connecticut
- 123 East Main Street, Plainville, CT, 06062
- 826 Wolcott Road, Wolcott, CT, 06716
- 60 Redding Road, Redding, CT, 06829
Washington, D.C.
- 2000 K Street, NW, Washington, DC, 20006
Florida
- 255 Alhambra Circle, Coral Gables, FL, 33134
- 1500 NE Miami Gardens Drive, North Miami Beach, FL, 33179
- 2208 66th Street, St Petersburg, FL, 33710
- 3125 W. New Haven Avenue, Melbourne, FL, 32904
- 1000 S.E. Highway, Crystal River, FL, 34429
- 1 US 27 North, 621 East, Lake Placid, FL, 33852
Massachusetts
- 175 Cabot Street, Beverly, MA, 01915
- 153 Meadow Street, Chicopee, MA, 01013
- 1708 Falmouth Road, Centerville, MA, 02632
- 45 Central Street, Lowell, MA, 01852
- 99 West Street, Pittsfield, MA, 01201
- 79 Lynnfield Street, Peabody, MA, 01960
- 242 Main Street, Wareham, MA 02571 (remote drive thru)
Maryland
- 8661 Colesville Road, Silver Spring, MD, 20910
Maine
- 32 Goding Avenue, Lincoln Plaza, Lincoln, ME, 04457
- 835 Main Street, P.O. Box 266, Westbrook, ME, 04092
- 217 High Street, Ellsworth, ME, 04605
North Carolina
- 201 Wren Drive, Hendersonville, NC, 28792
New Hampshire
- 184 Route 101, Bedford, NH, 03110
- 2561 Main Street, North Conway, NH, 03860
New Jersey
- 385 White Horse Pike, Atco, NJ, 08004
- 177 Columbia Turnpike, Florham Park, NJ, 07932
- 571 East Bay Avenue, Manahawkin, NJ, 08050
- 232 Richmond Avenue, Point Pleasant, NJ, 08742
- 418 Belmont Avenue, Haledon, NJ, 07508
- 230 Forsgate Drive, Jamesburg, NJ, 08831
- 1100 Lake Street, Ramsey, NJ, 07446
- 4057 Asbury Avenue, Tinton Falls, NJ, 07753
New York
- 655 Avenue of the Americas, New York, NY, 10010
- 391 Jericho Turnpike, Jericho, NY, 11853
- 1144 Walt Whitman Road, Melville, NY, 11747
- 620 Route 25A, Mount Sinai, NY, 11766
- 576 Second Avenue, New York, NY, 10016
- 14 Main Street, Hudson Falls, NY, 12839
- 482-484 Bergen Street, Brooklyn, NY, 11217
Pennsylvania
- 399 Market Street, Philadelphia, PA, 19106
- 200 Lancaster Avenue, Devon, PA, 19333
- 9996 Haldeman Avenue, Philadelphia, PA, 19115
- 1064 Second St. Pike, Richboro, PA, 18954
- 131 East McDade Boulevard, Folsom, PA, 19033
South Carolina
- 260 Columbia Avenue, Chapin, SC, 29036
- 2003 N. Oak Street, Myrtle Beach, SC, 29577
- 5041 Calhoun Memorial Hwy., Easley, SC, 29640
- 307 North Main Street, Marion, SC, 29571
Virginia
- 6566 Little River Turnpike, Alexandria, VA, 22003
- 6260 Old Dominion Drive, McLean, VA, 22101
Vermont
- 27 East Allen Street, Winooski, VT, 05404
- 21 Elm Street, Woodstock, VT, 05091 Source: Fast Company
Digital banking dominance
Digital banking continues to grow and has quickly become people’s preferred method, surpassing traditional banking due to its convenience and practicality, reflecting a clear shift in consumer behavior.
A survey conducted by Morning Consult found that 55% of bank customers use mobile banking apps, 22% use online banking via laptop or desktop, and only 8% have visited a retail branch in the 12 months ending November 22, 2024, according to the American Bankers Association (ABA).
Younger generations lead this trend, with two-thirds of Generation Z and Millennials using mobile banking apps most often, followed by more than half of Generation X.
Even Baby Boomers prefer digital banking, with 41% using online banking via laptop or desktop and only 4% visiting retail branches.
“While the pandemic greatly accelerated mobile banking adoption, America’s banks have sustained – and even increased – this growth by investing in innovative technologies that make banking on-the-go as seamless and secure as ever before,” said ABA Senior VP of Innovation Strategy Brooke Ybarra.
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