Forget T-Mobile. This new unlimited 5G offer is so good it has a waiting list

Many users have become very tired of major cell phone carriers and their shenanigans.

For example, while T-Mobile managed to add more than 40 times the number of customers Verizon did in 2024, as well as nearly doubling AT&T’s new customer number, the carrier has also been the subject of many customer complaints recently.

Consumers have accused T-Mobile of price gouging, of obscuring plan costs by not including taxes in the listed price, and of quietly eliminating popular plan options, including Go5G PLUS and Go5G Next Plans.

💵💰Don’t miss the move: Subscribe to TheStreet’s free daily newsletter 💰💵 

The company also experienced a five basis point increase in customer churn in 2024, according to its 2025 first quarter earnings report – and rumor has it that it will be increasing its financing plans to 36-month-long plans instead of 24-month-long plans to tie customers to the “uncarrier” for longer.

As customers become increasingly dissatisfied with the major carriers, the Mobile Virtual Network Operator is seeing an increase in market share. MVNOs offer mobile phone and data service, but don’t own physical networks. Instead, they lease network capacity from network carriers.

Now, there’s a new offering among MVNO operators, and the deal it’s offering is such a good one that it actually has a waiting list.

Is this new phone offer an unbeatable deal? 

Image source: Mordant/Bloomberg via Getty Images

Competitive new cell phone plan comes from a recognizable name

The competitive new cell phone plan is being offered by a big-name company that most people are already aware of: Klarna.

Klarna is best known for its Buy Now, Pay Later platform, but it has announced that it is launching a cell phone plan that will operate on AT&T’s network and that will be built on the Gigs’ mobile services platform.

Related: T-Mobile’s new partnership will ease major customer concern

The focus of the plan is its simplicity, with the company offering just one plan option instead of many. Currently, the plan is available only in the United States, but Klarna expects to expand to Germany, the UK, and other countries soon.

The plan will offer:

  • Unlimited 5G data that always stays at 5G speeds.
  • Unlimited talk and text
  • Nationwide coverage
  • No fees for activation or cancellation.

Setup can reportedly be completed in minutes directly within the Klarna app with no need to visit a store, and customers can keep their current numbers if they prefer to do so.

Ongoing plan administration will also happen right in the Klarna app, and the company promises that the onboarding process will be incredibly simple, with no more than a few taps needed. Users will also have the opportunity to manage their account within the Klarna app after signing up.

More Retail:

The total cost of the plan will be just $40 per month, which is a relative bargain as the average monthly cost of cell phone service in the U.S. is around $141 per month.

“Consumers already know and love Klarna’s super smooth services and now, with one tap in the Klarna app, they’ll be up and running with their new phone plan – no hassle, no hidden fees, just great value,” the Sebastian Siemiatkowski, CEO and co-founder of Klarna said in a statement.

New plan aims to offer a new kind of connectivity – but not everyone will be able to sign up

Klarna already has 25 million active users in the United States, and the company is hoping that its new foray into the mobile phone industry will meet a growing customer demand for a simple solution, as the company indicated their consumer research found many Americans believe mobile phone plan management is too complicated.

Related: T-Mobile shares game-changing tech, free for anyone to try

Co-founder and CEO of Gigs, Hermann Frank, has described Klarna’s entry into the mobile market as a step towards a new connectivity between teelecoms and financial services, while also indicating that Klarna’s new plan is a major upgrade for consumers compared to current phone offerings.

Unfortunately, not everyone will be able to get in on this new plan when the service launches in the coming weeks. There’s a waitlist already for U.S. users, so those who are interested will need to sign up within the Klarna app to get their chance at accessing the plan. 

Related: Veteran fund manager unveils eye-popping S&P 500 forecast