It’s another week of Jaguar Land Rover telling everyone it will be another week until it is out of the woods.
Earlier this month, a cyberattack forced JLR to shut down its systems to contain the attack, which disrupted its retail and manufacturing operations.
The attack led the company to close its three factories in Britain, which produce about 1,000 cars a day. It has told many of its 33,000 staff to stay home during the process.
“JLR have the resources to withstand this financial shock, and their employees are still getting paid during the downtime, but their supply chain is now severely impacted by this — they’re not shipping parts, so they’re not getting paid,” automotive analyst Charles Tennant told Coventry Live.
Reuters reported that JLR’s British supply chain could also be affected, as the company’s operations involve many smaller companies and support over 100,000 jobs across the country.
Last week, on September 16, the company said it would keep its UK plants closed until Wednesday, September 24.
On Sept. 23, the company changed its tune.
Jaguar Land Rover extends cyberattack shutdown by another week
The day before it was set to reopen operations, JLR, Britain’s largest carmaker, revealed that it was extending the closures until October 1.
Workers have not been able to produce vehicles at any of JLR’s factories across the UK, Slovakia, Brazil, and India due to the attack, and the issue has reportedly cost the company hundreds of millions of pounds, according to reports.
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UK business secretary Peter Kyle was scheduled to visit JLR Sept. 23 and meet some of its suppliers.
Meanwhile, other government officials including Tipton and Wednesbury Labour MP Antonia Bance are advocating for a government loan program to help shore up JLR and its supply chain.
“We’re seeing production lines closed across the West Midlands and further afield and suppliers having a real cash crunch,” Bance said, according to the Guardian.
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Meanwhile, British newspaper The Telegraph reported earlier this week that the production shutdown could actually last until November, although JLR denies this.
“This cyber incident is taking JLR longer to resolve than many people probably thought and will mean they will have lost the best part of a month’s global production costing over one billion pounds GBP in lost sales revenue,” Tennant said.
U.S. auto company faces a separate cyberattack
Over the weekend, Stellantis (STLA) , the parent company of Jeep, Dodge, and Chrysler, said it recently detected “unauthorized access” to one of its third-party customer service providers that serves its North American operations.
The data breach exposed personal information, including names and contact info, but Stellantis noted that the affected platform “does not store financial or sensitive personal information, and none was accessed.”
Stellantis said it “immediately activated our incident response protocols… and took prompt action to contain and mitigate the situation.”
While that is a bit of good news for people who have used Stellantis’ customer service, it may still be disconcerting for current and potential customers.
“We encourage customers to remain vigilant against potential phishing attempts and avoid clicking on suspicious links or sharing personal information in response to unexpected emails, texts, or calls,” the company said Sept. 21.
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