Morgan Stanley says Citi’s expense scare hides a 2028 payoff

Citigroup (C) reported a 45% increase in second-quarter net income to $5.8 billion.

The earnings beat did not prevent Citi shares from falling 5.3% on July 14 as investors focused on management’s warning that investments and severance costs could increase during the second half of 2026, Reuters reported.

Citi maintained its full-year ROTCE target of 10% to 11%, despite reporting a 13.1% ROTCE for the first half of 2026.

ROTCE measures how much profit a bank generates from shareholders’ tangible common equity.

Morgan Stanley (MS) says the stock reaction treats the potential expense increase as a lasting addition to Citi’s annual cost base.

Morgan Stanley analyst Manan Gosalia said much of the spending was already planned for 2027 or 2028, according to an Aug. 4 Morgan Stanley note shared with TheStreet.

Morgan Stanley maintained an Overweight rating and a $164 price target on Citi. The firm also kept Citi as its Top Pick among large-cap banks.

Citi shares closed up 2.43% at $136.82 on Aug. 4. Morgan Stanley’s $164 target implies about 19.9% upside from that closing price.

Morgan Stanley estimates that moving about $700 million of expenses into 2026 could add at least 30 basis points to Citi’s 2028 ROTCE.

The analysts expect Citi’s ROTCE to reach 13.5% in 2028, compared with the company’s target range of 11% to 13% for 2027 and 2028.

Moving expenses into 2026 could protect future returns

Citi revealed plans at its May investor day to make about $5 billion in additional investments through 2028.

The company expects lower transformation costs, lower expenses left behind by previous asset sales, and increased automation to help fund the investments.

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Morgan Stanley said any increase in second-half expenses would come from the existing $5 billion plan, rather than a new layer of spending.

The analysts also said the potential increase was unrelated to new regulatory remediation costs.

Moving planned expenses into 2026 would reduce Citi’s profit this year but also reduce costs that would otherwise have been recorded in 2027 or 2028.

Morgan Stanley’s expense scenarios

  • Base-case assumption: Moving about $700 million into 2026 could add at least 30 basis points to Citi’s 2028 ROTCE.
  • Extreme sensitivity scenario: Moving about $1.6 billion could add roughly 70 basis points to 2028 ROTCE, but Morgan Stanley considers that amount difficult to accelerate on short notice.

Morgan Stanley said the $1.6 billion scenario would push Citi’s expense ratio to 64% during the second half of 2026.

The expense ratio measures the portion of a bank’s revenue consumed by operating costs.

Even under the extreme scenario, Morgan Stanley’s model shows Citi reaching the upper end of its 10% to 11% ROTCE target for 2026. The analysts use the smaller $700 million assumption in their forecasts.

Consensus forecasts for Citi’s second-half expenses increased by about $900 million after earnings.

Consensus estimates for Citi’s 2028 pretax, pre-provision profit rose by less than $600 million.

Morgan Stanley argues that forecasts now reflect most of the immediate cost increase without recognizing the full revenue and expense benefits expected in later years.

Morgan Stanley’s model shows Citi reaching the upper end of its 10% to 11% ROTCE target for 2026.

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Card marketing and severance can move fastest

Morgan Stanley identified marketing for Citi’s credit-card and Citigold businesses as one of the easiest investments to accelerate.

Citi can increase new-customer incentives, digital advertising, partner promotions, and product-launch spending without waiting for a multiyear technology project.

Citi and American Airlines (AAL) updated their premium co-branded credit card on Aug. 3, providing a recent example of the product launches Morgan Stanley described.

The report identified four broad areas for Citi’s planned investments:

  • Technology: Equities trading, payments, liquidity, and custody platforms.
  • Marketing: Credit cards, Citigold, and co-branded products.
  • Employees: Investment banking hires and additional wealth advisers.
  • Physical locations: Bank branches and wealth-management centers.

Technology projects and new employees may take longer to produce revenue than a credit card marketing campaign.

Severance expenses can create more direct savings.

Citi recorded about $800 million in severance expenses during the first half of 2026, reaching the amount it had previously expected for the full year.

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Management indicated that additional severance expenses could occur during the second half.

Morgan Stanley estimates that Citi could record about $150 million in each of the final two quarters of 2026.

Completing additional workforce reductions this year could allow the related compensation savings to begin in 2027.

Citi’s valuation assumes little return improvement

Citi has underperformed the median large-cap bank covered by Morgan Stanley by about 10 percentage points since its July 14 earnings report.

The stock traded at about 1.2 times Morgan Stanley’s estimate of Citi’s 2027 tangible book value per share when the report was published.

Tangible book value per share measures the portion of a bank’s tangible net assets attributable to each common share.

Morgan Stanley expects Citi’s ROTCE to increase from 8.9% in 2025 to 13.5% in 2028 and 15.1% in 2030.

The analysts argue that Citi’s valuation reflects little improvement from 2026, despite their forecast for higher returns during the following four years.

Morgan Stanley’s unchanged $164 target applies a multiple of 12.5 times its 2027 earnings estimate.

The firm raised its 2026 earnings-per-share estimate by 3 cents to $11.21 and its 2027 estimate by 2 cents to $13.14. It lowered its 2028 EPS estimate by 11 cents to $15.48.

The small estimate changes show that Morgan Stanley’s position does not depend on a sudden improvement in Citi’s near-term earnings.

It depends on when Citi recognizes its expenses and whether the early investments improve revenue or reduce costs in 2027 and 2028.

Early spending still needs to produce revenue

Moving expenses into 2026 does not guarantee that Citi will receive the expected benefit during 2027 or 2028.

Credit-card marketing could increase customer-acquisition costs without generating enough card spending, loan balances or fee revenue.

A weaker capital-markets environment could reduce the revenue generated by Citi’s hiring and technology investments.

Citi could also spend more on workforce reductions than Morgan Stanley expects, or the compensation savings could arrive later than 2027.

Morgan Stanley assumes that a potential second-half increase would remain separate from Citi’s regulatory-remediation work.

Additional regulatory requirements could create expenses outside Citi’s existing $5 billion plan.

Three upcoming events will test Morgan Stanley’s position:

  • Management presentations during the September financial conference season
  • Citi’s third-quarter earnings report on Oct. 13
  • Final U.S. capital rules expected by the end of 2026

The third-quarter report will disclose Citi’s expense ratio, additional severance costs and updated full-year ROTCE outlook.

Management’s 2027 guidance will later show how much planned spending Citi moved into 2026.

If Citi maintains a 2026 ROTCE of 11% or more after accelerating expenses, Morgan Stanley’s projected 2028 cushion will have its first concrete support.

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