Walmart closes stores for weeks to test new perks for shoppers

Retaining loyal customers is not an easy task, as consumer behaviors tend to change over time. That’s why large supermarkets need to upgrade their offering and enhance their services from time to time. 

Changes need to be made carefully as consumers don’t break their habits easily. Moreover, some makeovers can result in a negative reaction from shoppers. 

I previously wrote about Target’s recent transformation moves as it tries to regain customer loyalty, after various challenges it has faced for years, including weak sales amid controversies that sparked huge customer boycotts

Walmart, on the other hand, has seen its Brand Index (a score of which aggregates impression, quality, value, satisfaction, recommendations, and reputation) go up over the last five years. Moreover, its index has gone from being behind the leaders to having a 5-point lead over the rest of the industry, according to a March 2026 YouGov report

Currently, the retail giant holds a 13-point lead over other stores when it comes to value or getting your money’s worth, and its customer satisfaction score has also climbed over the years. 

Taking these scores into consideration and also the fact that earlier this year the company crossed a market capitalization of roughly $1 trillion for the first time, one may think the retailer will hit pause on innovations and upgrades. But, that is not the case, as the giant has recently announced some major changes. 

Walmart closes stores to test new, faster way to remodel

Walmart announced on March 13 it is testing a new, faster way to remodel its Neighborhood Market stores. Per the official press release, the main innovation to how the retailer has been doing its previous remodels is the closure of the main shopping floor to speed up the process. 

Instead of keeping stores open during months of construction, Walmart plans to close the main floor for four weeks to get the work done quickly.

Key details of the remodel:

  • Locations: This test starts in April 2026 at specific stores in Florida, Oklahoma, Texas, Georgia, South Carolina and Louisiana.
  • What stays open: While the main store is closed for four weeks, the pharmacies and fuel stations will remain open for customers.
  • Employee roles: Current store workers will work alongside the construction teams to set up new shelves and organize products.

While Walmart didn’t disclose how many stores will go through these new remodeling processes in the first phase, it made it clear that it carefully chose these specific locations because of proximity to other Walmarts, allowing customers to shop or pick up orders nearby. 

These innovative remodels come about two years after Walmart president and CEO John Furner announced plans to build or convert more than 150 stores over the next 12 months and to remodel 650 stores across 47 states. 

However, the new rapid remodels are quite different from the previous ones, which didn’t include closures and focused on the Supercenter concept

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Walmart closes stores to test new, faster way to remodel.

Photo by Alexander Farnsworth on Getty Images

How Walmart aims to improve these stores in a new remodeling? 

New rapid remodels aim to provide customers with a brighter and more inviting space carefully designed around current shopping trends. Moreover, updates will vary by location to address the particular needs of the community.

Store improvements highlights: 

  • Better layouts: Stores will have wider aisles and new designs to make it easier to navigate. 
  • Upgraded tech: New digital price signs will make it easier to see discounts, and checkout areas will be updated to reduce wait times.
  • Online shopping: The areas used for “Pickup and Delivery” will be improved to handle more digital orders.

Reducing disruptions and the importance of remodel 

Walmart’s goal is to finish renovations faster so that customers don’t have to deal with long periods of construction dust and moved items. 

“Together, these updates are designed to make shopping faster, simpler, and more comfortable from start to finish. By rethinking how we remodel our stores, we are creating a faster path to a better experience,” Walmart stated. 

For minimal disruptions, delivery options will remain available, allowing customers to continue ordering their favorites for delivery in as fast as 30 minutes, with the same experience.

Industry data confirmed the importance of remodeling. In fact, remodels can attract a 43% increase in new customers because of the “novelty” effect which then converts into long-term habits, according to a 2014 report by researchers from Monash University’s Department of Marketing. 

“We found sales for new customers were significantly higher than those for existing customers after the remodel, and this difference persisted for a year,” said Professor Tracey Danaher.  

Walmart’s recent moves and milestones  

  • CEO leadership transition: John Furner officially took over as President and CEO of Walmart Inc. on February 1, 2026, succeeding long-time leader Doug McMillon, reported Walmart.   
  • Open AI partnership: In October 2025, Walmart announced a partnership with Open AI to allow customers and members to shop Walmart through ChatGPT using Instant Checkout. 
  • Digital shelf label rollout: Aggressively expanding digital shelf labels to 2,300 stores by the end of 2026 to enable real-time pricing and faster stocking, reported What Now
  • Agentic AI launch: In June 2025, the retailer announced “Sparky,” an AI shopping assistant that can take actual actions, like ordering refills, on behalf of customers. 
  • Ingredient clean-up: Committed to removing 30+ synthetic ingredients (like high-fructose corn syrup and artificial dyes) from private brands like Great Value and Marketside, starting in 2026, according to the official press release
  • Marketplace expansion: In January 2026, Walmart confirmed the launch of a new digital storefront for premium musical instruments as part of a 2026 plan to diversify the Walmart Marketplace.  

Related: Target is making 4 big changes to win back customers